We are looking for a Account Manager with a positive attitude to join our talented team. Our philosophy is that our tightknit team is capable of huge things; as part of the team you will be a key driver in working with drinks brands to bring them to life with wonder across global markets. This is an exciting opportunity for a talented Client Services professional looking to progress in a multi-disciplined role as part of a small team.

This is a key role within the business.  You will be instrumental in managing and delivering creative projects which reflect the Wonderworks vision and standards. The structure of our agency means that this is a demanding role with responsibilities beyond great project management. In return you will be rewarded with wide project exposure and talented people around you to learn from.

You will be keen to take ownership of your work, building strong and trusting relationships with your clients and effectively engage and inspire multiple stakeholders both within the agency and externally.

With a keen interest in premium drinks and spirits brands you will be responsible for delivering beautifully crafted, premium, well designed communication materials including activation campaigns, brand positioning and packaging, campaign key visuals, moving image, photoshoots, events, global toolkits, brand positioning platforms, education programmes, sales tools and digital assets amongst others.

You will report into the Account Director leading on the portfolio of spirit brands and be the day-to-day account lead for a key global drinks account.

At Wonderworks we work with a proactive attitude with each team member pitching in to support others who are under pressure – no job is above or beneath anyone. That attitude extends to every team member upholding the Wonderworks vision and culture. We expect a friendly, positive personality and people who are always keen to get involved and contribute to a happy work environment and wonderful creative work for our clients.

To apply email a copy of your CV, telling us why you are right for the role to sarah@wearewonderworks.com

Key responsibilities:

Account Management

• Taking on new briefs, generating cost estimates and creation of project timing plans.

• Proficient in agency processes.

• Managing campaigns from start to finish.

• Day to day client liaison and be the first point of contact with key clients on their project requirements.

• As each new brief comes in, prepare an onboarding document which summarises the client brief and deliverables and gives context to work.

• Be the most informed person on the account knowing the next steps, key meetings and requirements on the job.

• Strategic and creative thinking as required by the briefs, and available agency resource.

• Build trust and the confidence of clients delivering consistently and with flair and diligence.

• Delivering commercial targets within the agency, through organic growth of clients, and proactively building new relationships and business opportunity.

• Financial management of projects: including generating cost estimates, client approvals via procurement, PO tracking, invoicing, conducting regular reconciliations on jobs to track profitability.  All budgets to be generated via our finance system Workflow Max.  You are to become very familiar with Workflow Max and be confident in running job reports to track job profitability ensuring timesheets are completed by all personnel on the jobs you manage.

TEAM & AGENCY MANAGEMENT

• Resource scheduling with the creative and strategy teams.

• Internal daily agency reporting: Update the daily ‘stand-up’ sheet with key projects and actions and share out to the agency.

• Internal weekly team reporting: Update the Client Services team on status of live projects, share work and discuss learnings.

• Provide project management support to the Account Director and others in the Client Services team, as well as manage the progress and profitability of your own projects.

• Maintain a professional work ethic and set a good example to more junior staff.

• Proactively seeking out brand activations and learning opportunities to gain first hand insight, and share with the agency team and clients.

• Support with agency marketing efforts as required.

SKILLS & QUALIFICATIONS

• Minimum 3-5 years’ industry experience with creative integrated agencies.

• Marketing/Business degree or equivalent.

• Good eye for design, creative imagination, well organised with a strong work ethic.

• Excellent communication & interpersonal skills.

• Good financial acumen.

• Ability to meet demanding deadlines while maintaining high standards.

• Strong attention to detail.

• Confident in Microsoft Office Programmes (Word, Excel, Powerpoint).

• Experience working on global campaigns is a bonus.

THE PACKAGE

• Annual Salary: Dependant on experience.

• 3-month probationary period, 1 weeks’ notice either side during probationary period.

• Permanent role, with 3 months’ notice period.

• Holiday allowance: 24 days [includes 3 x days for Christmas].

• Hybrid working: From our office in Holborn or from home address. Ability to work from other locations as agreed by the business.

• 4 x Agency Wellness Days per year.

• LABS membership, which includes gym access, exercise classes, networking and drinks events.

• Health Cash Plan and Life Assurance coverage on completion of Probation.